Sprint Corporation is the third largest telecommunications and internet companies based in the US. The company serves customers in the United States of America, United States Virgin Islands and Puerto Rico. Some of the products offered by Sprint include broadband services, internet services, wireless communications, wireless voice and messaging. Sprint has several ways that its users can use to contact and enquire about their products and services.
Sprint’s live chat is one of the best ways to get instant feedback to your questions. You can get live chat at http://www.sprint.com/landings/chat/.
If you don’t like waiting on the phone or wish to substantially enquire about Sprint’s products and services or other information, you can consider writing an email to the customer service team. The appropriate email address to use when mailing your concerns is firstname.lastname@example.org. If you are deaf or hard of hearing, email Sprint.TRSCustServ@sprint.com.
Sprint has several customer service numbers that you can use 24/7 to get the information you want concerning their products or services. When you make a call, you will be given several instructions that you need to follow to get to a customer care representative for assistance. You can use the following numbers if you wish to contact Sprint for:
- Help and other assistance – 1-888-211-4727
- Current and new customers – 1-866-866-7509
- Business – 1-800927-2199
- Other commonly used numbers that you can also consider include 800-877-4020, 800-639-6111, 800-808- 1336, 800-808-1335 and 855-319-4426.
Social media platforms
Sprint uses various social media platforms to offer customer service. These include:
- Facebook – To get updates on Sprint products and get answers to most of your questions, visit https://www.facebook.com/sprint?INTNAV=ATG:Facebook
- Twitter – For answers to your questions on Twitter platform, contact @ sprintcare or go to https://twitter.com/sprint?INTNAV=ATG:FT:Twitter
Another way that you can get answers to some of the questions you have about Sprint is by visiting the Sprint community at https://comunity.sprint.com/baw/people/Sprintcare. On this page, you will find many articles with commonly asked questions posted by other Sprint customers. The page also has an option that will allow you to make your own post enquiring about a particular subject which has not been addressed by the existing content. Sprint support or other users can then answer the question from your post.
With all these customer service platforms that allow you to conveniently contact Sprint, you will have an easy time when using the company’s products and services. The communication platforms also help the company to constantly improve on its customer service.